TERMS OF SERVICE

Glen Burchard Fitness

Company Name: Glen Burchard Fitness
Owner: Glen Burchard
Address: Ebinger Straße 12, 96179 Rattelsdorf, Germany
Email: [email protected]
Phone: +49 151 4214 1134
VAT ID: DE331416441

These Terms of Service (“Terms”) apply to all services provided by Glen Burchard Fitness.
By enrolling in any program or service, the client (“Client”) agrees to the following Terms.


1. Scope of Services

1.1 Glen Burchard Fitness provides structured, program-based online fitness, lifestyle, and education services, delivered primarily through digital platforms.

1.2 Services are delivered through a combination of:

Pre-recorded educational content

Structured training and nutrition frameworks

Individually adjusted plans based on predefined methodologies

Limited and structured personal support as described in these Terms

1.3 The primary delivery of the services is content-led and system-based.
Personal coaching or communication is supplementary, not continuous, and not unlimited.

1.4 Services may be delivered using third-party platforms including, but not limited to, Everfit, Skool, and video conferencing tools.


2. Program Types and Duration

2.1 Glen Burchard Fitness offers structured programs with clearly defined durations, which may include, but are not limited to:

- A 92-day program

- A 6-month program

- Time-limited promotional programs

(The applicable duration is stated on the invoice)

2.2 Each program has a defined start and end date. There is no automatic renewal of any fixed-term program.

2.3 Upon completion of a fixed-term program, the Client may optionally opt in to a separate recurring monthly program (the “Athlete Program”).

2.4 Enrollment into Athlete Program:

- Requires explicit client opt-in

- Constitutes a separate and independent agreement

- Does not create an obligation to continue prior support levels


3. Personal Support and Communication

3.1 Personal support is structured, limited, and non-continuous.

3.2 Support may include:

- A limited number of scheduled video or strategy calls, subject to availability

- Periodic progress reviews at predefined milestones

- Asynchronous communication via messaging or email for clarification and feedback

3.3 There is no entitlement to:

- Real-time or immediate responses

- Continuous supervision

- Unlimited personal access

3.4 Any additional support provided beyond the defined scope is voluntary and discretionary to the trainer (Glen Burchard)


4. Training and Nutrition Plans

4.1 Training and nutrition plans are based on quality standardized frameworks and proven templates and methods, which are individually adjusted according to the Client’s goals, experience, and progress.

4.2 Plans are reviewed and updated at defined strategic checkpoints and are not continuously rebuilt on demand.

4.3 Nutritional plans are provided as guidelines only and do not replace medical or dietary advice.


5. Digital Content and Academy

5.1 Clients receive access to digital educational content (“The Quickfit Video Academy”), which is constantly being updated and improved, and typically contains:

- Pre-recorded videos

- PDFs, guides, and checklists

- Educational resources related to fitness and lifestyle

5.2 Academy content is largely standardized and may be used independently without direct personal interaction.

5.3 Access to Academy content is open to the client and does not guarantee personal coaching or individual feedback.

5.4 Glen Burchard Fitness reserves the right to update, modify, or replace digital content.

5.5 The Academy or parts of it may be offered as a standalone product in the future with separate pricing.


6. Pricing and Payment

6.1 Program pricing is stated on the invoice and payable in Euros unless otherwise specified.

6.2 Payment options may include:

- Single upfront payment

- Installment payments, as stated on the invoice

6.3 Payment is due within 14 days of invoice issuance unless otherwise agreed.

6.4 For clients paying in a foreign currency, the Euro amount stated on the invoice is fixed based on the exchange rate at the program start date.


7. Cancellation and Withdrawal

7.1 Clients have the right to withdraw within 14 days from the program start date.

7.2 In case of withdrawal, the Client will be charged for services rendered up to the withdrawal date plus an administrative fee of €100.

7.3 After the 14 day withdrawal period, cancellations are not permitted except in the case of a serious medical condition that prohibits physical activity, confirmed in writing by a licensed medical professional.

7.4 The program is specifically designed to fit into a busy lifestyle, therefore travel, work obligations, or lack of time do not constitute valid reasons for cancellation.


8. Results Guarantee

8.1 Where a results guarantee applies, it is conditional upon documented compliance of at least 90%.

8.2 If objectives are not achieved despite documented compliance, Glen Burchard Fitness may, at its discretion, provide additional structured support for a limited period, within the original program framework.

8.3 The results guarantee does not create an obligation for unlimited, indefinite, or continuous personal coaching.


9. Client Responsibilities

9.1 Clients are responsible for managing allergies, intolerances, and health conditions.

9.2 Clients must inform the Trainer of any medical conditions, injuries, or limitations.

9.3 Clients acknowledge that participation occurs at their own risk and requires personal responsibility.


10. Liability

10.1 Glen Burchard Fitness maintains liability insurance.

10.2 Liability is excluded for injuries occurring without the Trainer’s physical presence or due to misuse of equipment or failure to follow instructions.


11. Data Protection

11.1 Personal data is processed in accordance with the GDPR.

11.2 Data is used solely for service delivery and legal obligations.

11.3 Third-party platforms operate under their own privacy policies.


12. Intellectual Property

12.1 All content is the intellectual property of Glen Burchard Fitness.

12.2 Content may not be shared, reproduced, or distributed without written permission.


13. Governing Law and Jurisdiction

13.1 These Terms are governed by the laws of Germany.

13.2 Disputes shall first be resolved amicably. If unresolved, jurisdiction lies with the courts of Germany.


14. Final Provisions

14.1 These Terms may be updated periodically.

14.2 Participation in any program constitutes acceptance of these Terms.